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Flight safety and high
standard of services are the basic foundations of every
Dubrovnik Airline operation.
Well trained and satisfied staff, led by competent management
shall make every effort to maintain high standards in
performing their jobs.
It is the job of the Quality system, to ensure, through audits
and irregularities monitoring, that the high standards
prescribed by the company policy and national/international
regulations are being maintained.
The Quality and safety department shall gather safety related
data and monitor the trends, in order to timely act and prevent
possible problems.
Dubrovnik Airline also encourages a non-punitive policy and
confidential reporting in order to create a trusting
environment.
In order to function efficiently, the Quality and safety
department has the highest support of Dubrovnik Airline
management.
Capt.
Zeno Singer,
General
Manager
Introduction to QUALITY SYSTEM (Marko
Maruniæ, Quality Manager) |